Monitoring - Please note that following an outage that occurred earlier, you may currently be experiencing technical issues with your connection. If that is the case, please unplug your modem and router from the power outlet, then plug them back in after a few seconds.
Thank you very much for your understanding.

May 23, 2025 - 15:30 EDT
Investigating - Good morning ,
Please note that there is an outage with our FTTH services. We are currently working with our provider to fix the issue as soon as possible. No estimated time of resolution has been given at this time.
Thank you very much for your understanding.

May 22, 2025 - 09:00 EDT
FTTH Quebec Partial Outage
90 days ago
99.37 % uptime
Today
Cable Quebec Operational
90 days ago
99.78 % uptime
Today
Cable Ontario Operational
90 days ago
100.0 % uptime
Today
TV Operational
90 days ago
99.94 % uptime
Today
DSL Quebec Operational
90 days ago
99.92 % uptime
Today
DSL Ontario Operational
90 days ago
100.0 % uptime
Today
Call Center Operational
90 days ago
99.95 % uptime
Today
Commercial Fiber Operational
90 days ago
99.92 % uptime
Today
Residential Phone Operational
90 days ago
99.94 % uptime
Today
WEB Hosting Operational
90 days ago
100.0 % uptime
Today
Core Routing Operational
90 days ago
100.0 % uptime
Today
DNS Servers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 24, 2025

No incidents reported today.

May 23, 2025

Unresolved incident: Service outage.

May 22, 2025
May 21, 2025
Resolved - This incident has been resolved.
May 21, 13:44 EDT
Update - We are continuing to investigate this issue.
May 21, 13:26 EDT
Update - Service has been restored for the majority of customers. If you are still experiencing issues, please reboot your modem and router. Thank you.
May 21, 11:44 EDT
Update - Services are gradually resuming in certain sectors
May 21, 10:30 EDT
Update - We are continuing to investigate this issue.
May 21, 09:55 EDT
Investigating - Please note that there is an outage affected multiple services
We are currently working with our provider to fix the issue as soon as possible. No estimated time of resolution has been given at this time. Thank you very much for your understanding.

May 21, 09:47 EDT
May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
Resolved - This incident has been resolved.
May 16, 14:46 EDT
Update - We are continuing to investigate this issue.
May 15, 09:33 EDT
Investigating - Hello
Please note that there is an outage in the GOA area. We are currently working with our provider to fix the issue as soon as possible. No estimated time of resolution has been given at this time. Thank you very much for your understanding.

May 15, 09:32 EDT
May 15, 2025
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.