EBOX services Status

All Systems Operational

FTTH Quebec Operational

Cable Quebec Operational

Cable Ontario Operational

TV Operational

DSL Quebec Operational

DSL Ontario Operational

Call Center Operational

Commercial Fiber Operational

Residential Phone Operational

WEB Hosting Operational

Core Routing Operational

DNS Servers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

Cable outage Longueuil / Saint Lambert area

Resolved - This incident has been resolved.
Jan 13, 12:39 EST

Update - We are continuing to investigate this issue.
Jan 13, 12:37 EST

Investigating - A cable internet outage is currently affecting the Longueuil and Saint-Lambert areas.
Our teams are working to restore service as quickly as possible.

Thank you for your understanding.
Jan 12, 11:41 EST

Jan 12, 2026

Jan 11, 2026

Service Outage - Gatineau Area

Resolved - This incident has been resolved.
Jan 11, 09:26 EST

Update - A major fiber line was cut, and the teams are actively working to restore service as quickly as possible.
Jan 10, 17:04 EST

Identified - The issue has been identified and a fix is being implemented.
Jan 10, 10:58 EST

Investigating - A technical issue is currently affecting service in Gatineau. Our teams are working to restore service as quickly as possible. Thank you for your patience.
Jan 10, 09:34 EST

Jan 10, 2026

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.