Monitoring - Hello,
Due to recent weather conditions and power outages affecting several regions of Quebec, some customers may experience degraded or interrupted telecommunication services.
We are working closely with our provider to resolve the situation as quickly as possible.
No estimated time of restoration is available at this moment.
Thank you for your understanding.
Nov 11, 2025 - 10:09 EST
Due to recent weather conditions and power outages affecting several regions of Quebec, some customers may experience degraded or interrupted telecommunication services.
We are working closely with our provider to resolve the situation as quickly as possible.
No estimated time of restoration is available at this moment.
Thank you for your understanding.
Nov 11, 2025 - 10:09 EST
Update - We are continuing to work on a fix for this issue.
Oct 27, 2025 - 12:53 EDT
Oct 27, 2025 - 12:53 EDT
Identified - Hello
We are currently experiencing issues with our FTTH Internet services in the Sherbrooke (QC) and Saint-Jean-sur-Richelieu (QC) areas.
Customers may notice slower Internet speeds during evening hours, between 7:00 PM and 10:00 PM.
We have notified the affected provider about the situation, but at this time, we are unable to confirm when the issue will be resolved.
We apologize for any inconvenience this may cause and thank you for your patience.
Oct 27, 2025 - 12:20 EDT
We are currently experiencing issues with our FTTH Internet services in the Sherbrooke (QC) and Saint-Jean-sur-Richelieu (QC) areas.
Customers may notice slower Internet speeds during evening hours, between 7:00 PM and 10:00 PM.
We have notified the affected provider about the situation, but at this time, we are unable to confirm when the issue will be resolved.
We apologize for any inconvenience this may cause and thank you for your patience.
Oct 27, 2025 - 12:20 EDT
Monitoring - Hello.
Clients in Mascouche, with postal codes starting J7K, may experience intermittent service in the evening. We’re working with our provider to resolve this quickly.
Thank you for your understanding
Oct 08, 2025 - 15:26 EDT
Clients in Mascouche, with postal codes starting J7K, may experience intermittent service in the evening. We’re working with our provider to resolve this quickly.
Thank you for your understanding
Oct 08, 2025 - 15:26 EDT
FTTH Quebec
Degraded Performance
Cable Quebec
Degraded Performance
Cable Ontario
Operational
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Operational
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Operational
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Operational
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Operational
WEB Hosting
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Core Routing
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DNS Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance