Service Advisory - Sherbrooke

Incident Report for EBOX services

Resolved

This incident has been resolved.

Posted Oct 26, 2026 - 14:52 EDT

Identified

Hello,
A cut network cable is currently impacting some customers in the Sherbrooke area. Internet services may be unavailable or degraded. Our technical teams are actively working to restore service as quickly as possible.

We understand the inconvenience this situation may cause and sincerely appreciate your patience while repair efforts are underway.

Posted Oct 23, 2026 - 08:18 EDT

This incident affected: FTTH Quebec.